Guide to Registering for iTax

iTax is a system developed by the Kenya Revenue Authority (KRA) to enable taxpayers to make tax payments and file tax returns online. 

All taxpayers (individuals, companies, parastatals, NGOs, etc.) doing business with Kenya Revenue Authority, other government agencies, and service providers should register on iTax and obtain a PIN. A PIN is a Personal Identification Number.

To register for iTax, please follow these steps:

1. Visit the official Kenya Revenue Authority (KRA) website.
2. Locate and access the iTax portal on the website.
3. Once on the iTax portal, you will find a step-by-step registration process.

READ MORE: How to Register for iTax as an Individual

When registering for iTax, you will need to provide the following information:

• Basic personal information: This typically includes your full name, date of birth, and national identification number, Alien Card or passport details.
• Residential details: You'll need to provide your current residential address.
• Alternative contact information: This may include a secondary address and additional contact details such as phone numbers or email addresses.
• Bank account information: In case of tax refunds, you'll need to provide your bank details for direct deposits.
• Professional and tax obligation details: You'll be required to specify your profession and the type of tax obligation you're registering for.
• Tax agent information: If applicable, you'll need to provide details of any authorized tax agent who may submit applications on your behalf.
• Income sources: You will be required to disclose your sources of income. These may include employment income, rental income and business income.
• Supporting documentation: You may need to submit certain documents to verify the information provided.

There is no fee associated with iTax registration. The process is entirely free of charge for all users. This policy ensures that individuals and businesses can access the iTax system without any financial barriers, promoting widespread adoption and compliance with tax regulations.

iTax registration can be completed through two methods:

1. Online Registration

• Visit the official KRA website.
• Access the iTax portal.
• Follow the step-by-step registration process.

2. In-Person Registration

• Visit any KRA office.
• Staff members will assist you with the registration process.

3.  Authorized Tax Agents

• You can also register through any authorized tax agent.

READ MORE: How to Register for iTax as an Individual

The Kenya Revenue Authority (KRA) provides multiple support options for taxpayers who have questions during the iTax registration process. These resources include:

1. KRA Website: The official KRA website offers comprehensive information about iTax. Users can access user guides, informational materials, feature descriptions, and tutorials to assist with the registration process and general iTax usage.
2. Registered Tax Agents: KRA-authorized Tax Agents, including members of the Institute of Certified Public Accountants of Kenya (ICPAK) and the Law Society of Kenya (LSK), are available to assist taxpayers. These agents have their own login credentials and can use iTax on behalf of taxpayers.
3. KRA Customer Service: For direct assistance with iTax-related queries, taxpayers can contact the KRA's customer service department. They can provide personalized support and guidance throughout the registration process.

The iTax registration process duration varies depending on the applicant's status. For Kenyan residents, the process is streamlined and automatic, allowing for immediate registration and PIN acquisition. However, for foreign nationals, non-residents, businesses, corporations, and NGOs, the process involves additional steps:

• Foreign nationals and non-residents: The PIN application undergoes an approval process, which may extend the registration timeline.
• Corporate entities and NGOs require an additional approval stage, potentially extending the registration period to 3-5 days.

Yes, you can access your iTax account online after registration. To do so, follow these steps:

1. Visit the official iTax portal at https://itax.kra.go.ke
2. Alternatively, go to the Kenya Revenue Authority (KRA) website at www.kra.go.ke
3. On the KRA website, locate the iTax portal banner
4. Click on the iTax portal banner to access the iTax system

Once you've reached the iTax portal, log in using your tax personal identification number (PIN) credentials to access your account and utilize the various online services provided by the Kenya Revenue Authority.

Official KRA Website

iTax Portal

How to Register for iTax as an Individual